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About The Role

We’re looking for an experienced and compassionate Frontline Support Specialist to join our Community Supports team.

In this role, you’ll deliver person-centred support to people with complex and high-intensity needs, while also mentoring others and leading by example.

You’re calm, reliable, and confident in complex environments, with a genuine passion for supporting others, engaging with stakeholders, and growing your career.

What We Offer

SCHADS Award Level 3 pay rates from $38.65 – $41.45 per hourSalary packaging and meal & entertainment card (eligibility applies)Flexible roster including shift work, weekends, public holidays, and sleepoversOption to purchase additional annual leave (eligibility applies)Fitness Passport access for you and your familyOngoing training, upskilling, and professional development opportunitiesAnnual flu vaccination

Key Responsibilities

Deliver person-centred support for complex needsImplement care plans and behaviour support strategiesSupport medication, health needs, and appointmentsRespond to behaviours of concern and crisis situationsMentor team members and model best practiceBuild and maintain strong relationships with clients, families, and key stakeholdersPromote independence and community participationMaintain accurate, NDIS-compliant documentation

Essential

Skills and Experience:

Proven experience supporting individuals with complex or high-intensity needsStrong understanding of person-centred and active support approachesExperience implementing behaviour support plans and strategiesConfidence engaging with stakeholders, families, and multidisciplinary teamsDemonstrated experience mentoring and supporting team membersExcellent communication skills and ability to work collaborativelyConfidence to work independently and make sound decisionsCommitment to continuous learning and professional growth

Desirable

Experience contributing to complex care or multidisciplinary reviewsUnderstanding of NDIS Practice Standards, including high-intensity supportsPrevious experience in mentoring, coaching, or informal leadership

About Us

For over 65 years, Challenge Community Services has been empowering individuals and strengthening communities. We provide disability accommodation, foster care, allied health, and supported employment services – all with a focus on inclusion and respect.

How To Apply

When applying, please ensure you include a cover letter, resume and address the key selection criteria as part of your application.

To apply and view the Position Description please click on the 'apply now' button below or visit our website: www.challengecommunity.org.au

Confidential enquiries can be made by contacting Brooke Sullivan

via email [email protected]

Closing Date - 17th April 2026

We acknowledge the traditional owners of the land on which we work and live, and pay my respects to their elders past and present.