Careers at Council
Water Accounts Officer
Closes: Jul 08, 2024
- Salary: $64,246 - $72,210 p.a. plus 11.5% Super
- Join a team that is committed to creating a positive culture.
- Potential for some work from home
About the role
This is a two-year fixed term, full time (Maternity Leave Cover) Monday to Friday position working 35 hours per week. This position is located at the Nowra Administration Buildingand will commence Monday 26 August 2024 until Friday 21 August 2026.
This is a two-year fixed term, full time (Maternity Leave Cover) Monday to Friday position working 35 hours per week. This position is located at the Nowra Administration Buildingand will commence Monday 26 August 2024 until Friday 21 August 2026.
Duties
Reporting directly to the Supervisor – Water Revenue, the focus of this position is to:
Reporting directly to the Supervisor – Water Revenue, the focus of this position is to:
- Undertake financial administration actions including investigation of charges, conducting adjustments, bulk account transactions.
- Account maintenance activities.
- Process a variety of rebates.
- Administer and process Direct Debit requests from Customers.
- Debt management activities.
- Conduct regular audits in relation to Water Account matters.
- Respond to customers in a timely manner to all enquiries and information relating to Water Accounts.
Skills & Experience
To be successful in the position, you will be/ possess:
To be successful in the position, you will be/ possess:
- Certificate IV in Business Administration or 3 years’ experience in an equivalent role.
- Strong communication skills
- Strength working in a large customer accounts system.
About Shoalhaven City Council
Shoalhaven City Council is a dynamic organisation serving a large and diverse community; limitless opportunity exists for an exciting and rewarding career. The Shoalhaven is located just 2 hours from Sydney and 2.5 hours from Canberra. The Shoalhaven is home to 104,000 people and comprises of 49 unique towns and villages. It is a place of great natural beauty and offers an enviable lifestyle and positive work-life balance.
Shoalhaven City Council is a dynamic organisation serving a large and diverse community; limitless opportunity exists for an exciting and rewarding career. The Shoalhaven is located just 2 hours from Sydney and 2.5 hours from Canberra. The Shoalhaven is home to 104,000 people and comprises of 49 unique towns and villages. It is a place of great natural beauty and offers an enviable lifestyle and positive work-life balance.
Benefits
We are committed to creating a positive culture and strong team environment, and offer a range of benefits:
We are committed to creating a positive culture and strong team environment, and offer a range of benefits:
- Generous Leave Entitlements
- Long Service Leave After 5 Years
- Flexitime for Indoor Staff
- Remote Working Arrangements
- Fitness Passport
- Novated Lease Arrangements
- Discounted Private Health Insurance
- Training and Development Programs
How to Apply
You will be required to submit an online application by attaching your resume (please ensure you submit in Word or PDF format) and respond to questions regarding general information about you. In addition, you will be required to demonstrate how you satisfy the requirements of the position by answering the below questions relevant to the essential criteria as outlined in the job advertisement.
You will be required to submit an online application by attaching your resume (please ensure you submit in Word or PDF format) and respond to questions regarding general information about you. In addition, you will be required to demonstrate how you satisfy the requirements of the position by answering the below questions relevant to the essential criteria as outlined in the job advertisement.
For more information on the application process, please visit how to apply on Councils website.
- At Shoalhaven City Council our corporate core values are: Collaboration, Adaptability, Integrity and Respect. Please choose one value and advise how you have enacted this value in a professional setting.
- Briefly describe your skills and experience working in and administering customer accounts and transactions in a large database.
- What does customer service mean to you?
- Why do you want to work at Shoalhaven City Council?
Contact: Trish Hoerlein – Acting Manager Water Business Services – 02 4429 3351
Applications Close: Monday 8 July 2024 (at Midnight)
Shoalhaven City Council is an equal opportunity employer committed to embracing diversity and inclusion, and encourages applications from people of all ages, abilities, and backgrounds.
When your application has been submitted completely, you will receive a confirmation email.
