Visitor Information Centre Supervisor

Weekly Hours: 35

(Flexible working arrangements available, part-time applications considered)
Weekly Rate: $1,526.64 -$1,664
(plus superannuation)

You can view the full Position Description by clicking HERE (this link will work on Council's website)

About Orange City Council

Orange City Council is committed to making a positive contribution to both our region and our local community. With around 800 employees, we take pride in being both for and part of the Orange community. Our aim - to make Orange a better place to live today and tomorrow.

Job/Responsibilities

Council is currently looking for dynamic customer focused leader to join the Tourism team as a Visitor Information Centre (VIC) Supervisor. With over 60,000 people walking through the doors each year, the VIC is the front-door to the Orange region, and helps visitors discover the incredible experiences on offer.

The role will be responsible for leading the team in providing outstanding customer service and excellent advice to visitors to the Orange region, and promoting and developing the VIC’s retail offering.

If you are a passionate customer service leader, who loves to sell our region whilst also enjoy leading and managing our amazing staff and facility - we want you to apply!

Interested?

To be successful in this position you must:

• Hold a Diploma in Leadership or suitable experience
• Obtain a satisfactory criminal record check
• Able to foster a positive culture of service excellence
• Have aptitude to demonstrate effective leadership, and experience managing a staff roster
• Passion and knowledge of the Orange region
• Exceptional communication and customer service skills
• The ability to interact with people from a broad customer base
• Experience in retail viewed favourably

If you have any queries relating to this role, please contact Tourism Lead on 02 6393 8205

Applications close Wednesday 27 November 2024

Please note: Where additional candidates are found suitable from this round of recruitment a talent list or pool may be created for filling any similar permanent or temporary roles that may become vacant over the next twelve months.