Special Projects Officer Water and Wastewater

About the role:

Join the team in transforming how the Water and Wastewater Unit delivers value by shaping smart, efficient processes that align with corporate goals and meet all legislative requirements. Team up with passionate staff, the Contact Centre, and internal partners to create practical, customer-focused solutions that boost both service quality and business performance. Bring these improvements to life through dynamic, hands-on training that empowers teams, lifts capability, and drives real results across the organisation.

What's on offer:

• a base salary ranging from $81,860 per annum with competency-based increments up to $96,965 per annum, plus 11.5% super
• 70 hour, 9 day fortnight
• a maximum-term contract up to 12 months, with the possibility of extension subject to performance, funding and operational need 
• training and development opportunities
• flexible work options for a healthy work/life balance
• generous employment conditions (we have too many to list - click here for more).

We are seeking:

• Tertiary qualifications or post-graduate qualifications in a training related discipline such as Certificate IV in Training and Assessment, Certificate in Adult Education or Graduate Diploma in Education.
• Experience in implementing change management and business improvement projects in a large organisation.
• Experience in Microsoft SharePoint and business systems in a large organisation.
• Skilled in developing procedures, user manuals and delivering training using modern technology for individuals and groups.
• Strong research, problem-solving and data analysis skills to identify business improvement opportunities and implement new business processes.
• Ability to work well in a team and build organisation-wide relationships to implement customer solutions and drive business improvements.

About us:

• Located on the picturesque far North Coast of NSW, bordering the Gold Coast.
• The Tweed is a vibrant, diverse location offering a lifestyle near the water, in a rainforest or on a farm.  
• Tweed Shire Council is committed to employment equity and diversity and encourages applications from people of all ages, abilities and backgrounds in both traditional and non-traditional roles.  We provide workplace adjustments for people with disability, and access to flexible work options. 
• Join an employer of choice. Professionals Australia (Local Government Engineers’ Association) has named Council the 2021 Employer of Choice for our great employment practices within NSW local government. 

Where it's located:

This position is based in Tweed Heads and can be directed to work from any Council work site.

Position closes: 

Friday 30 May 2025 at 12 noon sharp (NSW time).  Late applications will not be permitted.

Click here to view the Position Description 

TIPS for Addressing the Selection Criteria

Click here for more information on the Recruitment Process

Click here to view our Values

Pre-Employment Screening:

Tweed Shire Council conducts pre-employment assessments as part of its recruitment process. 

Job offers are not made until screening has been completed. Tweed Shire Council uses third-party providers to undertake:

• Pre-employment medical – some roles require a functional (physical) assessment, and all positions are subject to drug and alcohol screening (a positive test result means the recruitment process ends and your application will not be considered).
• Background screening - verifies that the information you have provided throughout the recruitment process is true and correct.  Click here for more information.

Reference Checks are undertaken by the panel. Your 2 referees should ideally be your current and most recent supervisors.  Your referees are not contacted unless you’ve been interviewed and are a preferred candidate.

How To Apply:

You must use your own email address, and not one used previously by another person that has applied for a position with council.

Once you start your online application, you cannot save and return to it later. 

1. Have your Resume document ready to go.
2. Fill out all questions below. Click 'Next'. 
3. You'll then be prompted to attach your resume and other documents (if applicable). Click 'Next'.
4. Review your application to confirm everything is correct. Click 'Confirm' to submit your application.

If you'd like to COPY and PASTE question fields into a separate Word document to work on over time, please find them listed below:

1. Do you have a tertiary qualification or post-graduate qualification in a training related discipline such as Certificate IV in Training and Assessment, Certificate in Adult Education or Graduate Diploma in Education? Please provide details. 
2. Share an example of how you have successfully implemented change management and business improvement projects within a large organisation.
3. Please describe your experience with Microsoft SharePoint and other business systems commonly used in a large organisation, such as a local council.
4. Please provide details of how you have developed procedures, user manuals and documented new business processes.
5. Please provide examples of how you have developed and delivered training using modern technology to both individuals and groups.
6. Provide example(s) of how your research, problem-solving and data analysis skills have helped identify areas for business improvement.
7. Describe a situation where you worked within a team and developed organisation-wide relationships to implement customer solutions and business improvements.

SK97188A

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