About the opportunity

We're looking for enthusiastic individuals with experience in customer service or administration roles and a passion for creating excellent customer experiences to join our pool team for the 2024/2025 season!

Council has temporary and casual opportunities at our Outdoor Aquatic Facilities. The Senior Aquatics Customer Service Officer will be the friendly face that our community will first see when visiting our Cessnock and Branxton pools. You will be responsible for delivering high quality customer service and promoting a customer-centric culture which offers a positive customer experience to our community. As a vital member of our team, you will ensure the efficiency of the day-to-day operations of the kiosk including selling and processing pool memberships, multi-visit passes and general gate entries and preparing, cooking and selling kiosk products. You will utilise your organisational skills to complete a range of tasks from ordering and receiving kiosk stock to ensure kiosks are appropriately stocked to arranging staff resources to ensure coverage of the kiosk during operational hours. 

Apply now to join our amazing team and enjoy the summer vibes!

To find out more about your next career opportunity: Position Description

Remuneration:

$32.65 - $37.80 per hour plus superannuation (Casuals will also receive 25% loading)

Why Work for us?

You will be located in the picturesque Hunter Valley which is just 120 kilometres north of Sydney and 40 kilometres west of Newcastle. Our region is well renowned as Australia's oldest wine producing region and has a tourism industry worth an estimated $521 million. 

Council has a wide range of fabulous benefits available for staff including;

• Temporary and casual opportunities available, with the potential to work up to 35 hours per week (September 2024 – March 2025)
• Flexible rostered hours
• Potential to work future pool seasons
• Fabulous location in the picturesque Hunter Valley!

Applications Close: Thursday 27 June 2024 at 11.30pm

Who to Contact: 

Chad McCamley, Aquatics Facilities Coordinator on 0401 107 409

How to Apply:

Please complete the application form below and provide detailed responses to the questions which relate to the criteria within the position description, then upload a copy of your resume and cover letter. Your candidate suitability is determined by your responses to the selection criteria questions, for more information on how to address the selection criteria please visit our How to apply page.

Pre-Employment Screening:

Please note, prior to an offer of employment being made, recommended candidates will be required to undertake a medical assessment (including drug and alcohol testing) and other pre-employment checks, such as references, employment history checks, working with children checks or a criminal record check.

About Us:

At Cessnock City Council our success is built by our people and core values. We offer you a direct connection to the community, providing opportunities to both inspire growth and sustainability in our diverse region. We're committed to building a passionate and inclusive workforce. 

We are committed to the value of respect, and we strive to have an inclusive workforce that is reflective of the diverse populations we serve. We welcome applications from qualified individuals of all ages and genders, Aboriginal and Torres Strait Islander peoples, people from culturally diverse backgrounds, the LGBTQIA+ community, veterans and people with disabilities.

We partner with the Veterans Employment Program and the NSW Government to implement recruitment practices dedicated to supporting veterans to pursue a career in local government. Our aim is to support veterans finding suitable, sustainable and meaningful employment.

There are options available to request adjustments. If you need any adjustments to be made to the recruitment process or if you would like to discuss any accessibility requirements, please contact recruitment@cessnock.nsw.gov.au for a confidential discussion.

Guided by staff values of integrity, respect, teamwork, accountability and excellence, Cessnock City Council is indeed an attractive, thriving Council and employer of choice.