Revenue Clerk

This is Permanent Full Time role. The salary ranges from $63,037.65 up to $72,076.51 per annum plus superannuation. (Salary package will be assessed based on skills, experience and qualifications)

At Wollongong City Council we have a steadfast commitment to creating an Extraordinary Wollongong. We are in an exciting period of transformation and focused on delivering exceptional services, infrastructure and facilities for our community.

Our strength is the diversity of our people. Together our responsibility is to create an inclusive place where everyone is welcome, valued and belongs. We lead with courage, openness and curiosity. Our conversations and actions celebrate diversity, inclusion and belonging. Learn more about us here.

Our busy, high functioning Rates team is looking for a detail-focused, data entry star to join the team. This is an exciting entry-level position, perfect if you are looking to kick start your career in finance, allowing you to develop rating and accounts receivable knowledge, while enhancing your customer service skills and knowledge.

This is a very busy role, where no two days are the same. As one of the first contact points for our community, the primary purpose of the role is to : 

• Provide a high level of service by responding in a timely manner to customer enquiries through various channels, such as phone, email and in person 

• Maintain Council's Rates, Charges and Accounts Receivable information to ensure accurate record keeping and integrity of debt information

• Play an active role in identifying process improvements and innovation within the team 

What you will be doing:

You will be a valued member of the Rates team, working in a supportive, customer focussed and achievement-oriented environment.

You will be entering and maintaining important billing data, so attention to detail will be a critical skill.

You will be working with sensitive personal information, which means confidentiality, discretion, and sensitivity are also important.

You will put your excellent work ethic and customer focus to use as you'll be directly liaising with members of the community.

In this role, you'll also develop skills in legislative requirements and interpretation of the Local Government Act 1993 and other relevant legislation, along with interpretation of Council policies and processes. This will help broaden your understanding of the role Local Government plays in our community.

You will be supported to develop and grow your data entry and customer service skills, and an understanding of basic accounting. As your experience and knowledge grows, you'll also be exposed to career development opportunities - across the team in different functions or the possibility to act in a revenue officer capacity.

About you

• You have a keen eye for detail and a knack for numbers

• You possess excellent accuracy and take pride in your work

• You have sound data entry skills and are comfortable working with spreadsheets and databases

• You have excellent interpersonal, verbal and written communication skills

• You are a team player, and thrive in a fast-paced environment

Benefits of working for council

• We provide flexible working arrangements such as hybrid working and flex- you just need to ask!
• 35 hour work week
• We are value-led, support and encourage personal and professional growth, recognise and reward performance and embrace change.
• We provide generous leave provisions including 5 weeks annual leave per year of service Long Service Leave after 5 years We are committed to providing a safe working environment for all, (everyone, every day and everywhere) and make available wellbeing programs to support mental, physical and social wellbeing of our staff to be at their best.
• Access to Fitness Passport

For more information, click on Apply to be redirected to Wollongong City Council's E-recruitment site.

Interested?

Click on 'Apply' to complete your online application.
You will be prompted through the application to answer the essential requirements as outlined on Page 3
Contact Dallas McConnell, Rates Manager on (02) 4227 7569 for questions related to the job

Applications close 11:59pm, Monday 13 May 2024..

We encourage applications from everyone regardless of gender, age, ethnicity, cultural background, faith, disability or gender identity. People with disability are encouraged to reach out so they can be supported in recruitment processes, to enable them to demonstrate their skills and capabilities to meet the requirements of the job.

Wollongong Council adheres to the principles of a child safe organisation and is committed to the care and protection of all children and young people in the community.

Applicants are required to undergo a rigorous employment screening process which will include Reference, Identity and Medical History Checks, and may also include a Criminal History and Working with Children Check. Employment is subject to clearance of all these checks.