Restaurant Supervisor / Host (PM / Evenings)

Location: Stratford, Cairns, QLD 4870
Salary: $70,000–$75,000 p.a. | Full-Time

Palooka is on the lookout for an experienced Restaurant Supervisor to join our passionate team and help lead our evening operations.

An established modern dining institution with a loyal local following, Palooka is known for delivering warm, professional service and elevated food and beverage offerings. We operate six days a week for breakfast and lunch, with four busy dinner services.

We’re seeking someone with a minimum of 2 years’ experience in a similar role, who brings energy, professionalism, and a genuine love for hospitality.

Key Responsibilities:

• Ensure every guest experience is professional, memorable, and exceeds expectations

• Lead, train, and coordinate the food and beverage team

• Maintain up-to-date service manuals, wine lists, and daily specials

• Oversee restaurant presentation and floor operations

• Monitor team performance and provide clear communication during service

• Manage reservations, greet and seat guests

• Handle guest requests and resolve complaints with care and efficiency

What We’re Looking For:

• Availability for evening, weekend, and public holiday shifts

• Excellent communication and interpersonal skills

• Strong leadership qualities with a hands-on, guest-focused approach

• RSA certification

• A solid knowledge of Australian and international wines

• A genuine passion for hospitality and customer service

You’ll be joining a supportive, close-knit team in a fast-paced but rewarding environment. Attention to detail, a cool head under pressure, and a collaborative spirit are key to thriving in this role.

If this sounds like you, we’d love to hear from you.

Apply now with your resume and cover letter to:
Billie – ****@palooka.com.au