Parking Compliance Officers x4

We are seeking a team of self-motivated and customer focused people to join our Regulation and Compliance team as Parking Compliance Officers.

To be successful in this role, you will have the ability to work efficiently and operate effectively, undertaking parking enforcement duties around the Shellharbour City Council Government area. This involves patrolling and surveillance of public streets, reserves and other Council managed car parks with an overall view of promoting and education of legal parking practices while ensuring vehicles are parked in a safe manner.

This is a very active role with most patrols conducted on foot.

The successful candidate will have

• Experience in a customer facing or customer service related roles and knowledge in a regulatory/enforcement environment
• Ability to problem solve through initiative and decision making
• Ability to handle difficult situations through sound negotiation, conflict resolution and mediation skills
• Strong verbal communication and ability to communicate calmy and effectively with a diverse range of people
• Excellent written communication, including an ability to write and prepare accurate infringements as well as concise and accurate reports, which may be used in court.
• Ability to work autonomously in a fast-paced environment under minimal supervision
• Demonstrated ability to work well in a team environment and follow reasonable work directions in an accurate and timely manner.

About us: 

Shellharbour City, located in the Illawarra region, is just 80 minutes south of Sydney and is home to over 76,000 people in a city that spans 154 square kilometres.  It's an area of great natural beauty - stretching west from the picturesque coastline to rolling pastures, set against the majestic backdrop of the Illawarra escarpment. 

Our dedication to be financially sustainable in an evolving environment, while striving for a great organisational culture and committing to employing staff who embrace our Core Values, has made Shellharbour City Council an employer of choice.

We have been recognised with a wealth of state and national awards in 2019, 2020 & 2021 including our 5 star Civic Centre building, Museum space and City Library, Winner in 2021 for Small Regional Airport of the year, and recently being presented an AR Bluett Memorial Award for Most Progressive Metropolitan and Regional Council in NSW.

We offer:

Shellharbour City Council offers a high performing and sustainable organisation to deliver outcomes for the community through leadership, collaboration and innovation. We have exciting, rewarding career opportunities and flexible working arrangements and work/life balance in a relaxed coastal lifestyle.

• 4 x full time permanent positions, 38 hours per week with a 9-Day fortnight 
• Peak and non peak season roster comprising of a 38 hours over 7 days per week roster, and 38 hours over 5 days per week roster. 
• Commencing salary range from $60,556 per annum (based on skills and experience) 
• Plus 11.5% superannuation
• Saturday/Sunday and public holiday work attract penalties or overtime as approved
• Uniform and equipment supplied
• Great culture with a strong, values led and progressive team 
• Access to local government benefits such as; LSL after five years, three weeks sick leave per annum, Fitness Passport, Provident Fund activities and more.  

Please note these positions require: 

• A National Police History Check clearance
• A current "Working with Children Check" clearance in accordance with the 'Child Protection (WWC) Act 2012 for Paid workers
• Pre-placement Assessments, which can include medical and psychometric testing

For further information about the position, click here for the position description.

Contact: Mark Miller, Manager Regulation and Compliance on 4221 6293. 

Closing date: Wednesday, 13 November 2024 at 11:30pm.  

Apply now...

Complete the application below by answering the questions, describing how your skills and experience are relevant to the position.  

Your Resume and qualifications can be attached on the NEXT page.

Once you start your online application, you may save and return to this later, however incomplete applications will not be considered. You may wish to prepare your responses in a word document and then COPY and PASTE into the fields below. Your Resume and qualifications can be attached on the NEXT page.

When you have submitted your application, an email confirmation will be sent to your nominated email address. Please ensure you have the correct email address and check your inbox (including your "junk" inbox). 

For further information about the selection process including tips on how to address the selection criteria, please view our Guide To Applying.

Shellharbour City Council are an equal opportunities employer and promote the following;

We are a workplace free from discrimination and harassment. It is the responsibility of all employees to ensure that they treat our Community, Councillors, Customers and each other with respect and professionalism without regard to non-relevant criteria or distinctions.

We are committed to being a Child Safe Organisation. Our commitment promotes the rights of all children and young people to be safe from harm when interacting with our services and spaces. To realise our vision for a child-safe Shellharbour, we know that we must work together to ensure our children are given every opportunity to be safe, happy and thrive.

Shellharbour City Council are dedicated to building a workplace that celebrates diversity and promotes inclusivity. We recognise the unique strengths and talents that individuals with disabilities bring to our team, and we are committed to creating an environment where everyone can thrive. We invite individuals with disability to apply for positions at Shellharbour City Council and we commit to discussing reasonable adjustments to roles (such as work hours) and the work environment (for example, different office equipment) where we can, to enable people with a disability to join our team. By doing so, people with disability can contribute to the skills, experiences, and perspectives that make our team stronger. Together, we can create a workplace that reflects the diversity of our community and ensures that everyone has the opportunity to reach their full potential. At Shellharbour City Council, we believe that diversity is not just a policy—it's a reflection of who we are and what we stand for.

Our core values of Collaboration, Accountability, Integrity, Respect and Sustainability represent who we are and what we expect of one another.

To work with us, you must be committed to role modelling our core values.