Careers at Council
ICT Project Officer
Closes: Feb 04, 2025
- Join the fastest-growing 'Family Friendly City' in the NT!
- 12-month Fixed Term Opportunity - Level 7 ($100,738.72-$105,196.17 + Super)
- Six weeks annual leave! Plus a wide range of employee benefits!
Are you ready to step into a dynamic, community focused environment in an ICT Project Officer role? Are you enthusiastic, personable, experienced and seeking to work in a fast paced and dynamic environment with and for our community? If yes, we would love to hear from you!
About Palmerston
City of Palmerston is one of the Northern Territory’s fastest growing cities and is located 20 kilometres south-east of the capital Darwin. It has a population of approx. 41,000 and is currently undergoing a significant period of infrastructure, growth and development.
City of Palmerston is a welcoming and vibrant family city that fosters diversity and unity. In Palmerston, everyone belongs.
City of Palmerston (CoP) is “A Place for People”. We place people at the centre of all that we do and deliver, by providing excellent services to our community.
Our Commitment to You and Our Customers
At CoP we value
- Teamwork
- Commitment and Accountability
- Sustainability and Self-Sufficient
- Quality Resources
- A culture of Continuous improvement
In addition to our focus on culture, values, and behaviours, we embed our Customer Service Charter in everything we do both internally and externally. The pillars of our Customer Service Charter are:
- Make it easy for customer
- Perform with pride
- Listen, learn and act
- Evaluate and improve
About the Opportunity
The ICT Project Officer is responsible for providing administrative and operational support to Councils IT-related projects. This role involves assisting with project planning, monitoring project progress, coordinating resources, and facilitating effective communication among team members and stakeholders. The ICT Project Officer plays a crucial role in ensuring projects are delivered on time, within budget, and meet the defined objectives.
The ICT Project Officer supports the IT and Assets team in delivering a range of services that contribute to the delivery of the City of Palmerston Community Plan, including:
- Networks and Corporate applications
- Service Desk and Help Desk
- Digital and Information Strategies
- Information Technology (IT)
- Communications Systems
- CCTV
- Software Infrastructure
- ICT Security and Disaster Recovery
You will administer and support the operations of City of Palmerston's Information Technology Systems and Network while ensuring high quality customer service to all stakeholders and first line technical support and troubleshooting to system/software users.
About You
You will be experienced, well organised, personable and able to work under pressure in a fast-paced environment.
In addition, you will have the following:
- Relevant degree or at least five years of relevant experience, with a demonstrated commitment to ongoing professional development.
- Certification in project management (e.g. PMP, Prince2, or Agile)
- Experience working in information and technology fields, emphasising innovation and compliance with legislative requirements and industry standards.
- Demonstrated ability to manage the planning, coordination, delivery and evaluation of services, projects, and programs across the areas of responsibility.
- Demonstrated competency in ICT management, configuration, procurement and maintenance.
- A focus on achieving customer-centric results, with an ability to establish clear, specific goals and objectives and to monitor progress towards those ends, taking corrective action as necessary.
- Strong organisational and time management skills, with the ability to prioritise tasks and manage multiple projects simultaneously.
- Excellent communication and interpersonal skills, with the ability to interact effectively with team members and stakeholders at all levels.
- Proficiency in project management tools and software.
- Solid understanding of project management principles, methodologies, and best practices.
- Attention to detail and a commitment to delivering high-quality work.
- Analytical and problem-solving skills, with the ability to identify issues and propose solutions.
- Ability to work independently and collaboratively in a team-oriented environment.
- Knowledge of relevant industry standards and regulations (if applicable).
What we can offer you
- Attractive salary
- Relocation allowance
- Generous leave entitlements including 6 weeks annual leave
- 15 days personal leave
- Additional superannuation contributions match to 2%
At City of Palmerston we embrace diversity and strongly encourage applications from Aboriginal and Torres Strait Islander peoples and people from culturally diverse backgrounds.
Successful applicants will be required to prove their eligibility to work in Australia, their possession of a Class C Drivers Licence and undergo a criminal history and pre-employment medical check prior to City of Palmerston's employment offer being confirmed.
To view a copy of the position description and to 'Apply' please see below.
Applications Close: 5pm Monday 3 February 2025
