Exciting Opportunities to Join a Brand-New Hospitality Venue Opening Soon!

Be part of something fresh — this is your chance to help shape the experience from day one at our soon-to-open waterside dining and events venue. We're building a passionate team ready to set new standards in hospitality. Supporting the General Manager, you'll be part of a collaborative team, working together to deliver high-quality service and entertainment.

The Venue

Flinders Street Wharves (FSW) will feature multiple indoor and outdoor dining spaces and bars including a rooftop bar designed for special events with a focus on tourism event attachments. The venue is centrally located in the heart of Townsville.

FSW will also include a new overwater restaurant and bar, The Docks, will be the first of its kind in North Queensland and will offer a more elevated experience with a Mediterranean inspired feel. 

About the role   

The role of Functions Coordinator is responsible for the entire process of planning, organizing, and executing various events, including, weddings, corporate gatherings, and social events. You will work with clients to understand their needs, manage budgets, coordinate logistics, and ensure that events run smoothly from start to finish. 

If you’re passionate about operational excellence, thrive under pressure, and are excited by the challenge of delivering high-end functions and events on a grand scale, we want to hear from you.

 Key Responsibilities

• Manage and oversee the setup, staffing, logistics, and breakdown of events.

• Ensure smooth operation and high service standards during functions.

• Handle customer inquiries and coordinate with the Restaurant Manager and Executive Head Chef.

• Train and support banquet staff in function procedures.

• Maintain cleanliness and organisation of function areas.

• Address and resolve any issues that arise during events.

• Ensure compliance with RSA, RSG, and other relevant regulations.

• Provide feedback and report on post-event evaluations.

Experience and qualifications    

• Advanced knowledge of function operations and event planning.

• Strong organisational and communication skills

• Strong leadership and customer service skills.

• Flexible availability, including nights, weekends, and public holidays.

• Professional presentation and approachable nature.

• Relevant experience and education.

How to apply  

If this role sounds like you, please click on the apply button and follow the prompts. We will get in touch if you are shortlisted for this opportunity.

If you would like to learn more, please reach out to our team @ ****@fsw.net.au