About the role

This is a full-time Front of House role at PBM Air & Electrical, a leading air-conditioning and electrical services provider based in Winmalee, NSW. In this position, you will be the first point of contact for our customers, providing excellent customer service and administrative support to ensure the smooth running of our operations.

What you'll be doing

• Answering and directing incoming phone calls in a professional and friendly manner

• Handling customer enquiries and providing information about our services

• Scheduling appointments and managing the company calendar

• Providing general administrative support, including data entry, filing and organisation

• Assisting the team with other tasks as required

What we're looking for

• Exceptional customer service skills and a friendly, professional demeanour

• Strong communication and interpersonal abilities

• Excellent organisational and time management skills

• Proficiency in using office equipment and computer software (e.g. MS Office)

• Previous experience in a receptionist or front-of-house role, preferably in a service-oriented industry

• A keen eye for detail and the ability to multitask effectively

What we offer

At PBM Air & Electrical, we are committed to creating a positive and supportive work environment for our employees. In this role, you can expect:

• Competitive salary and benefits package

• Opportunities for professional development and career advancement

• A friendly and collaborative team culture

About us

PBM Air & Electrical is a family-owned business that has been providing top-quality air-conditioning and electrical services to the Winmalee community for over 25 years. We pride ourselves on our commitment to excellence, innovation and customer satisfaction. As a growing company, we offer exciting opportunities for our employees to contribute to our continued success.

If you're excited about this opportunity and believe you have the skills and experience to thrive in this role, we encourage you to apply now.