The Opportunity 
Universal Store is looking for passionate, customer-focused team members to join our team throughout the Christmas trade period. This is a Casual opportunity, and successful candidates must be available to work from October 2026 through to 7 February 2027. 
If you love fashion, enjoy connecting with customers, and thrive in a fast-paced retail environment, we'd love to hear from you. 
 
Responsibilities 

Deliver exceptional customer service and create memorable in-store experiences. 
Build strong relationships with customers and develop a loyal client base. 
Contribute to achieving sales targets and store performance. 
Support day-to-day store operations, from stock room to shop floor. 
Maintain visual merchandising standards and store presentation. 
Work collaboratively as part of a positive and high-performing team. 

 
Skills and Experience 

Previous retail experience, ideally in fashion or customer-focused environments. 
Strong passion for customer service and creating memorable customer experiences. 
Warm, enthusiastic personality with excellent communication skills. 
Ability to build rapport quickly and confidently with customers. 
Reliable and flexible, with availability throughout the Christmas trading period. 
A positive, team-first attitude and willingness to support where needed. 

 
What We Offer 

A fun, fast-paced retail environment during our busiest and most exciting time of year. 
Comprehensive onboarding and training to set you up for success. 
A supportive team culture where everyone contributes to achieving great results. 
The opportunity to gain valuable retail experience with a leading Australian fashion retailer. 

 
Our Values 

Care for Everyone 
Here to Help 
Make it Work 
Better than Good 
Contribute 

 
Apply Now 
If you're excited to be part of our Christmas team and help deliver an exceptional customer experience during our busiest time of year, apply now with your CV and a brief cover letter outlining your experience and passion for customer service. 
Due to the high volume of applications, only shortlisted candidates may be contacted. 
Seasonal contracts conclude on 7 February 2027.