Customer Service Officer

Griffith is one of the most vibrant regional economies in Australia with a large export sector and mature and developing enterprises in value-added food & wine production, retail, residential and industrial development, tourism and agriculture. The city boasts a cosmopolitan lifestyle that has a young & diverse multi-cultural population with authentic cafes and the region’s renowned wine producers. Griffith City Council is proactive and energetic and passionate about creating ongoing opportunities for our growing population.

Council is seeking applications from enthusiastic, highly motivated and professional individuals for the following position:

CUSTOMER SERVICE OFFICER (Permanent)

Customer Service Officers are the frontline customer engagement point, working in a team environment to provide efficient, responsive and courteous customer service across a range of Council’s functions ensuring a positive customer service experience is provided to a diverse range of people.

Qualifications: The successful applicant will require to have experience in providing quality customer service, a high level of communication and interpersonal skills and also have experience in administrative processes and procedures.

Hours of work:  35 hours per week.

Salary and conditions: Commencement annual salary from $65,254.80 to $71,780.80 (Grade 8). Plus superannuation. 

Griffith City Council offers;

• Location & Lifestyle
• 4 weeks annual leave each year
• 3 weeks sick leave each year
• 5 weeks Long Service Leave after 5 years
• Career Development opportunities
• Employee Health & Assistance programs
• Access to the fitness passport program
• Fantastic opportunity to gain valuable experience

Special conditions: Only those with current rights to work in Australia may apply.

Applications close: Monday, 20 January 2025

If you have any questions about the role please contact Trudy Kalteren on 1300 176 077

Council is an Equal Employment Opportunity and Child Safe Organisation. We are committed to building a workplace culture that values diversity and inclusion, and welcome applications from Aboriginal and Torres Strait Islander people, workers of all ages, people with disabilities, people who identify as LGBTIQIA+ and those from culturally and linguistically diverse backgrounds. People with disability are encouraged to reach out so they can be supported in recruitment processes, to enable them to demonstrate their skills and capabilities to meet the requirements of the job.