CUSTOMER SERVICE OFFICER

Your New Role

Your new role is being the face of the Shire providing day-to-day customer service at the front counter and providing support to the back-office processing accounts and administration.

What you’ll need to succeed

The successful applicant will ideally have:

• Previous experience with handling cash and reconciling takings;
• Ability to work autonomously, pay attention to detail, perform duties with a high level of accuracy and confidentiality;
• Effective numeracy, sound problem solving and communication skills.
• Previous Local Government experience;
• Excellent customer service and people skills; and
• Ability to work in a team environment.

The benefits of working with us

• Be a part of a supportive community-focused team environment.
• Job security and conditions under the Local Government Industry Award.
• Access ongoing training and professional development opportunities.
• Contribute directly to delivering quality services for the Narrogin community.
• Salary package range of $58,345 - $70,678 per annum dependent on qualifications and experience inclusive of:
• Up to 15% with Council superannuation contribution
• 4 weeks’ annual leave
• Gym membership discount
• Ongoing training and development

Sound like you?

For information on how to apply, download the full Employment Package available on our website www.narrogin.wa.gov.au/work. If you wish to discuss this position or require additional information, please contact Ian Graham on 9890 0900 or email [email protected].

Applications should be marked "Private & Confidential – Customer Service Officer” and addressed to the undersigned before 5:00 pm Friday, 17 October 2025.

The Shire of Narrogin is an equal opportunity employer.

Dale Stewart

Chief Executive Officer

Shire of Narrogin

PO Box 1145 Narrogin WA 6312

[email protected]

www.narrogin.wa.gov.au