Kiama Council is committed to promoting diversity and fostering inclusion as part of its Equal Employment Opportunity (EEO) initiatives.

The role:
We currently have the opportunity for a Customer Service Administration Officer at Blue Haven in our aged care facility.
In this role you will liaise with the public regarding enquires and direct these enquiries to the correct staff, complete general administration tasks and provide information about specific customer service enquiries.

To be considered for this role you will need:

• Experience working in a customer service environment
• Exceptional customer service skills including the ability to negotiate and deal effectively with customers in difficult situations
• Experience in an administration role, including proficiency in MS Office, databases and spreadsheets
• High level organisational skills
• Understanding of the functions and services provided by Aged Care.

What we offer:

• Permanent part time position, 15 hours per week
• Annual salary of $65,262.08 pro rata
• Penalty rates in line with the award including for working weekends and public holidays
• Plus 11% superannuation

Interested to know more? Click here for  copy of the position description

Contact: Zeina Ormond, Manager Residential Care Home, Phone 0484 943 372 

Closing Date: Wednesday 3rd July 2024, 11:30pm.

We are committed to the health and safety of all our employees and residents. Applicants must ensure that they meet current Federal and NSW Public Health guidelines relating to vaccinations for Residential Aged Care Facilities. Successful applicants are required to provide proof of vaccination.

Applicants please note: Council has resolved to undertake the sale of Blue Haven. The sale will involve transfer of the business and employees under the Fair Work Australia transfer of business requirements and we anticipate that the sale will occur by the end of 2024.

For more information on how to apply, view our Information for Applicants Guide.

All correspondence will be via the e-mail you have provided in your application. (Please ensure you check your "Junk Mail" folder).

We pride ourselves on being One Council | One Team with our values

Respect | Integrity | Innovation | Teamwork | Excellence | Love and Care

underpinning everything we do.