Cultural Experience Officer and Senior Cultural Experiences Officer

Are you looking for the right career and lifestyle move?  Do you want to make an impact on the future of the community you live in?  Here's your opportunity to kick a career goal while you enjoy an incredible lifestyle on the beautiful Barrington Coast. 

Cultural Experiences Officer 

Are you a people person with a passion for delivering exceptional customer service? This newly created, dynamic role will see you as the friendly face assisting at our art gallery and entertainment centre. Duties will include working at our box office, helping customers with ticket purchases, enquiries, and bookings. With fantastic front-of-house skills, you’ll engage with the community, handle financial transactions, and find solutions for booking-related challenges. Whether assisting during quieter times or stepping into the lively atmosphere at showtime, you’ll thrive in a role that combines regular box office duties with exciting opportunities to work in our Ovations bar and support shows and exhibitions across our cultural venues. 

In addition to this part-time position, we will be considering applications for future opportunities in our casual pool of Cultural Experience Officers.

If you’re ready to bring your customer service expertise to a fast-paced, collaborative, and rewarding environment, apply now and be part of a team dedicated to creating memorable cultural experiences!

The package: 

• Please review the position description in PDF or Word formats
• $30.72 p/hour plus superannuation 
• Permanent part-time 15 hours per week. Days of work will be negotiated with the successful candidate (box office shifts are generally from 10am to 1pm, Tuesday to Thursday)
• Opportunities available for additional shifts for shows and events

Senior Cultural Experiences Officer 

Are you an experienced leader with a passion for delivering exceptional cultural experiences? As the Senior Cultural Experiences Officer, you’ll embrace the responsibilities of the Cultural Experiences Officer while also taking on a supervisory role, empowering our volunteers and cultural experiences staff to achieve their best!  Your duties will include ensuring smooth communication across the team, managing rosters, training staff and volunteers, and coordinating front-of-house operations for shows and events across our cultural venues. You will also oversee bar operations such as stock management and inventory at the Manning Entertainment Centre. This role is ideal for a motivated professional with excellent organizational skills, leadership abilities, and a strong commitment to creating memorable experiences for audiences and visitors alike. If you’re ready to take the next step in your career, apply now and help shape the success of our cultural programs! 

The package: 

• Please review the position description in PDF or Word formats
• $35.16 p/hour plus superannuation 
• Permanent part-time 21 hours per week. Days of work will be negotiated with the successful candidate (box office shifts are generally from 10am to 1pm, Tuesday to Thursday)
• Opportunities available for additional shifts for shows and events

What you'll bring

We are seeking enthusiastic, passionate customer service professionals for these positions, who have a genuine interest in the arts and entertainment industry, along with strong administrative and cash handling skills to support front-of-house operations effectively. Flexibility to work additional hours during shows and events will be highly regarded. The successful candidates will require a Working with Children Check and Responsible Service of Alcohol certification (RSA).

What we offer?

We are committed to the growth of our employees and have a range of benefits available to support wellbeing and career development. Click here to find out more. 

Location: These positions are based at the Manning Entertainment Centre, 33 Manning River Drive, Taree. You may also be required to be based from other Council sites across the MidCoast Council region.

Closing date: Sunday 2 February 2025 at 11.30 pm.

Want to know more?

For questions relating to the position requirements please contact Michaela Kendall, Acting Cultural Activation and Programming Coordinator who is the hiring manager for this role. Michaela can be reached on (02) 7955 7178 or [email protected].

For enquiries regarding the application process please contact Josie Reardon, Human Resources Officer who is the HR representative for this role. Josie can be reached on (02) 7955 7328 or at [email protected].

How to apply: 

• When responding to the questions below, please include detailed and relevant examples of your skills and experience. Using the STAR method can help you prepare clear and concise responses using real-life examples. For more information regarding the STAR method, please click on this link.
• Please avoid using AI to generate responses to answer the questions in your application.
• You have the option to save your application prior to submitting, however please ensure you don't forget to submit your application before the closing date.
• Click the "NEXT" button at the bottom of the application form to attach your resume. We recommend using Pdf formatting where possible.
• Attaching a Cover Letter is not a requirement of the application process. However, there is an 'optional field' to attach a Cover Letter, if you wish to do so.
• We will be in touch via email.

Our organisation

At MidCoast Council our people are our most important resource and we believe that we can only reach our full potential when you reach yours. This is the place for those who seek to play a role in the community and have an enthusiasm to learn and grow. Here you can make a real difference.

Our community is our customer and is at the centre of everything we do.  We value, support and empower our people to deliver positive results for our community.

Right now, we are investing heavily in our organisation, and our people. Our Administration Centre is a state-of-the-art facility designed to inspire innovation, creativity and collaboration. The building has been named ‘Yalawanyi Ganya’ which means “sitting/meeting place” in the Gathang language of the indigenous people across the MidCoast Region.

About the MidCoast Region

From lakes and estuaries to white sandy beaches to world heritage mountain wilderness, the MidCoast region offers an attractive lifestyle for everyone. Our community is characterised by its welcoming attitude, growing economy and natural beauty. These are the pillars of the quality of life we value. 

Our commitment

At MidCoast Council we are committed to providing equal employment opportunities. Our aim is to provide all of our staff with an inclusive, safe and healthy working environment. We never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age or marital, veteran or disability status. If you have a disability and need to request any adjustments to assist with the application process, or to discuss workplace adjustments you may require, please contact the HR representative.

Council also recognises the skills and attributes of veterans and welcomes applications from ex-service personnel.

We’re a 2024 Circle Back Initiative Employer – we commit to respond to every applicant.

We respectfully ask that recruitment agencies do not contact us at this stage.