Coordinator - Marketing & Community Engagement

About the Role

This is an exciting and creative, full-time, permanent role that combines the technical and behavioral expertise of marketing and community consultation professionals to increase the reach, impact, and engagement of our promotional and communication activities. Working 35 hours a week at Council's Nowra Administration Building, this role is vital to the changes that we're making to ensure we are communicating in a meaningful way with the diversity of communities that live here in the Shoalhaven.

Reporting directly to the Manager Media and Communications, the focus of this role is to:

• Lead and implement public relations activities to deliver creative, targeted and effective community engagement.
• Gather data and insights to develop evidence-based strategies for community consultation activities.
• Provide advice into marketing materials including web and intranet content, campaign content and visual design.
• Coordinate and assist the delivery of civic and corporate events.

Please refer to the Job Description under the Job Attachments for a comprehensive list of duties, responsibilities and skills required.

The advertised salary is based on the grade of the position, comprising of 4 steps within the range shown. The starting salary is at Step 1 within the grade. Progression through the salary steps shall be based upon the achievement of performance objectives relating to the position.

About You

To be successful in the position, you will have:

• Professional experience related to community engagement, marketing, communications, event management or related fields.
• A bachelor's degree in marketing, journalism, public relations, or related field.
• Excellent relationship building skills with the ability to professionally communicate with community, staff, and elected officials.
• Proven track record in designing and delivering creative marketing and engagement campaigns that galvanise an audience into action.
• Eye for design, brand development and optimisation.
• Sound understanding of community and stakeholder management, with an understanding of the International Association for Public Participation (IAP2)
• Excellent communication skills and experience in planning, developing, implementing, and evaluating events and activities.
• Experience in developing communication and marketing strategies.
• Knowledge of website management and web content development, including search engine optimisation and user experience design.
• Build positive relationships with customers while meeting their needs and exceeding their expectations.
• Proof of Australian residency or citizenship, or authority to work in Australia (visa)
• Class C Driver License

How to Apply

Contact: Caitlin Lewis - manager Communications and Media - 02 4429 3270

Applications Close: Sunday 27 April 2025 (at midnight)

You will be required to submit an online application by attaching your resume (and cover letter if required) and respond to questions regarding general information about you.

In addition, you will be required to demonstrate how you satisfy the requirements of the position by answering the below questions relevant to the essential criteria as outlined in the job advertisement. For tips and more information on how to submit a great application, please visit how to apply on Councils website.

1. Please list the relevant qualifications and experience you hold.
2. Briefly describe the technology and software you have experience using to manage campaigns and/or community engagement activities.
3. What does community and stakeholder management mean to you?

Applicants who progress to pre-employment checks may be required to undergo a Working with Children Check Verification, National Criminal History Check, Qualification Check, Work Rights Verification, Reference Checks and Medical (Low Risk, Medium Risk, High Risk). Employment is subject to satisfactory outcomes for all required checks.

If you require assistance submitting your application please contact the Talent Acquisition Team on 02 4429 3253.

Why Work with Us

The Shoalhaven area is a unique place of great natural beauty, offering an enviable lifestyle and positive work-life balance. Our workforce is our greatest asset, and we pride ourselves on our people. Our teams are talented and inclusive and work together to provide better outcomes for our community, who are at the heart of everything we do. With a diverse range of professions and roles, we offer many career options and pathways, actively promoting opportunities and encouraging staff professional development.

Benefits include:

• 4 weeks annual, 3 weeks sick leave and 2 Health and Wellbeing days per annum
• Option of flexitime for indoor staff
• 9 day fortnight for outdoor staff
• Flexible and remote working arrangements
• Opportunities for professional development and training, including study assistance
• Corporate wellbeing programs, including Fitness Passport and Employee Assistance Program (EAP), discounted health insurance
• Access to financial advice and guidance

**Conditions apply as per the Local Government State award, and Council policies

Shoalhaven City Council is an equal opportunity employer committed to embracing diversity and inclusion, and encourages applications from people of all ages, abilities, and backgrounds. Applicants with a disability are encouraged to reach out if they require any reasonable adjustments throughout the recruitment processes to enable them to fairly demonstrate their skills and capabilities to meet the requirements of the job.

Shoalhaven City Council is a Child Safe Organisation that recognises and advocates for the rights of children and young people and are committed to providing a safe workplace