Receptionist | Lake Edge Resort

Do you love hospitality and creating memorable guest experiences? Join a warm, close-knit team where every guest is welcomed like family.

Lake Edge Resort is seeking a friendly, organised, and guest-focused Receptionist to be the welcoming face of our busy front office. This is a dynamic, hands-on role ideal for someone who thrives on variety, enjoys problem-solving, and takes pride in delivering outstanding service within a supportive team environment.

What You’ll Be Doing

• Welcoming guests with seamless check-ins and friendly departures
• Managing bookings, reservations, and daily front office operations
• Responding to guest enquiries and resolving issues with professionalism and care
• Processing payments accurately and efficiently
• Providing local recommendations and assisting with resort activities
• Supporting general reception duties to ensure smooth daily operations
• Assisting across departments when required (housekeeping, maintenance, etc.)

About You

• Experience in hospitality, reception, or customer service
• Excellent communication skills with strong attention to detail
• Highly organised and able to work independently
• Confident using Microsoft Office 365 (Outlook, Word, Excel)
• Canva experience is an advantage
• Knowledge of timeshare is beneficial
• Professional, reliable, and well-presented
• Flexible availability, including weekends and public holidays (rotating roster)
• A genuine team player who thrives in a small, collaborative environment

Why Join Lake Edge Resort?

• Be part of a friendly, supportive, close-knit team
• Work in a beautiful resort setting every day
• Enjoy a varied role with strong guest interaction and no two days the same

Details

• Level 3 – Front Office Grade 2, Hospitality Industry (General) Award 2020
• Above award wages
• Rotating roster across 7 days

Pay: $26.70 – $29.50 per hour

Experience:

• Microsoft Office: 2 years (Required)

Work Location: In person