The Bay Hotel, Mornington’s favourite watering hole is part of Ganley Group, a passionate Melbourne hospitality group with a penchant for heritage buildings.

Set in the former Commercial Bank on Main Street, this heritage building  is a unique piece of history. It’s quintessential design draws inspiration from the 1900 Australian pub culture with a sprinkle of Irish Charm! 

Our mission is to create an unforgettable customer experience every time. To actively support the local community and provide a happy, positive and inclusive workplace for all our staff. 

We are now seeking an experienced Assistant Venue Manager looking for a new challenge in their hospitality career and wants to grow with our company. 

As the Assistant Venue Manager, you will be responsible for overseeing daily operations, staff management, customer service, inventory, and scheduling. You will work closely with the Venue Manager and other Assistant Venue Manager to ensure the smooth running of the business and provide exceptional service to our customers.

What you will be doing:

• Assisting the Venue Manager in managing the day-to-day operations of the venue

• Overseeing the management of staff; sharing your knowledge through education and training as required

• Maintaining a consistent atmosphere that is on brand with the venue

• Ensuring the maintenance of our exceptional venue standards in relation to cleanliness and presentation

• Managing inventory and ordering supplies as required 

• Assisting with scheduling staff and managing payroll

What we are looking for:

• Hospitality management experience, ideally in a pub or nightclub setting

• Strong leadership and team management skills

• Excellent communication and interpersonal abilities

• Great customer service skills and the ability to resolve conflict and handle customer complaints effectively 

• Strong problem solving skills with the ability to think effectively on your feet

• Flexibility in working hours, including evenings, weekends, and public holidays

What we offer you:

• Attractive annual salary

• The opportunity to elevate your career in managing a premium brand

• 30% off all food and beverages across all Ganley Group Hospitality venues

Support from Us:

Ganley Group's Head Office in St Kilda supports this role with Graphic Design, Bookkeeping, Marketing/Social Media Management, Accounts, Operations Management, Executive Chef and HR Advisory Services provided.

We thank all applicants for their interest, however only those shortlisted for an interview will be contacted.