Our Business

Working at TasWater isn't just a job; it's an opportunity to deliver social, environmental, and economic benefits for Tasmania today, and tomorrow. 
Our talented workforce of over 920 employees keeps Tasmania thriving by providing exceptional water and sewerage services to over 460,000 customers every day. 
We have a bold and ambitious future, inspired by our vision to unlock water’s full potential, and centred on our customers and communities, our people and partners, the environment, and our collective water future.   
Over the coming 5 years we’re investing $1.7 billion to ensure a safe and secure water future for a growing Tasmania, and will we make great steps towards our aspirations of net zero carbon emissions and towards zero waste. Visit our website or YouTube channel to learn more. 

The Role

As a Commercial Services Specialist, you will play a pivotal role in supporting TasWater’s commercial  customers by ensuring trade and tankered waste activities are managed safely, compliantly, and efficiently. In this customer‑centric position, you will assess complex applications, coordinate scheduled inspection programs, and apply the trade waste management framework to protect our people, assets, and environment. You will collaborate closely with developers, councils, internal teams, and customers to provide expert advice that enables compliant development, informed decision‑making, and positive engagement across Tasmania. 

Key responsibilities:

• Assess and process complex trade waste and development applications, ensuring compliance with TasWater requirements and relevant legislation. 

• Manage and deliver the scheduled trade waste inspection program, including on‑site verification of pre‑treatment systems and accurate documentation of outcomes. 

• Lead contract‑related activities, including negotiating trade waste consents, agreements, , pre‑treatment requirements, and pricing where appropriate. 

• Provide guidance, training and mentoring to colleagues and stakeholders, contributing to improved capability, consistent practices, and knowledge sharing across the team. 

• Build and maintain strong customer and stakeholder relationships, delivering clear, timely communication that supports compliance and positive customer experiences. 

• Maintain high‑quality data and reporting in TasWater systems, supporting compliance, billing accuracy, trend analysis, and regulatory reporting. 

• Contribute to improvements in trade waste policies, processes, risk assessments, and customer education initiatives. 

For a full copy of the position description, please visit our website at www.taswater.com.au

What we're looking for

We’re looking for a proactive, self‑driven Commercial Services Specialist who can confidently lead the delivery of TasWater’s commercial trade waste programs. You will bring a strong customer‑centric mindset, the ability to understand customer perspectives, and the judgement to balance regulatory requirements with practical solutions. This role requires someone who is comfortable working autonomously, coordinating team workflows, and applying technical expertise to support safe and compliant trade waste outcomes across Tasmania. Your ability to build effective working relationships, communicate clearly, and manage complex operational programs will be essential to your success. 

• A self‑starter mindset with the ability to work autonomously, manage your own workload, and lead components of the inspection and compliance program with confidence.

• A strong customer‑centric approach, including the ability to put yourself in the customer’s shoes to provide guidance, education and solutions that balance customer needs with regulatory requirements.

• Demonstrated experience in customer and stakeholder relationship management, supported by excellent verbal, written and interpersonal communication skills.

• Proven capability in contract management and negotiation, with the ability to assess trade waste consents and apply relevant frameworks and policies.

• Technical knowledge of trade waste, tankered waste, sewage collection and treatment systems, supported by a relevant tertiary qualification or equivalent experience.

• The ability to collaborate effectively with internal teams while also exercising independent decision‑making within delegated authority. 

Why TasWater

Across our multi-disciplinary organisation, we are serious about enhancing the skills and careers of our team members. When you join TasWater, you join a company that offers career development pathways, training courses, and access to subject matter experts. 
We are continuing to build an inclusive workplace and workforce that truly represents the Tasmanian community that we serve. We value diversity in all its many forms and welcome a range of perspectives and identities to enrich the way we work and what we do. 
We take pride in being acknowledged as an employer of choice for women by WORK180. Visit the Work180 website to view our benefits and policies, such as 18 weeks of paid parental leave for all parents regardless of tenure and with full superannuation contributions. We’re continuing to work on future benefits through a dedicated Employee Experience team. 

The Details

This role can be based in either Hobart, Launceston, or Devonport and attracts a salary of $103,701.29 - $109,462.48 (inclusive of superannuation), negotiable dependent on experience.   

Ready to apply? Simply include a CV/resume and a 1-2 page cover letter telling us how your experience matches "What we are looking for" and how you connect to our TasWater values and vision.  
 
If you want to learn more about this role, please contact Brendon Lehner – Commercial Services Manager via email at **************@taswater.com.au or call 0437 435 775.  
If you require assistance in applying, please contact Jane Nguyen – Talent Acquisition Coordinator via email at ***********@taswater.com.au or call 0498 608 719. 
 
Applications will be closing on Monday, 30th March 2026 at 10:00 AM.  

Please note: To be considered for this opportunity, applicants must have the right to work in Australia. As part of our recruitment process, you may be asked to participate in pre-employment checks relevant to the role. These may include a National Police Check or AusCheck, with any offer of employment subject to satisfactory outcomes.