• Build your skills across specialist clinics, administration systems, and digital health technologies in a dynamic environment.

• Join a supportive and collaborative healthcare team dedicated to delivering exceptional patient care.

• Permanent part time role | 64 hours per fortnight | 5 weeks leave pro rata & salary packaging 

About the role 

The Administration Officer (Grade 1), Surgical Specialist Clinics is responsible for the delivery of consumer-focused administrative support that ensures equity of access throughout the patients Journey within Surgical Specialist clinics

Key Responsibilities 

• Deliver professional reception and customer service support to patients, carers, staff, and referrers.
• Manage appointments, referrals, bookings, and patient information using the iPM Patient Administration System.
• Coordinate with GPs, specialists, interpreters, and diagnostic providers to support efficient clinic operations.
• Provide accurate administrative support while maintaining compliance with Barwon Health policies and confidentiality requirements.

What we’re looking for 

• Excellent written and verbal communication skills, with the ability to build strong relationships with patients, families, and healthcare professionals.
• Demonstrated high-level customer service skills, computer literacy, and confidence using health technologies and systems.
• Strong interpersonal and teamwork skills, with a positive, motivated, and flexible approach to work.
• Ability to adapt to a variety of administrative duties and work rostered shifts to support operational needs.

Position Description

Please note Barwon Health will only contact you via our official email and never use unconventional means, such as text messaging or other services. 

Barwon Health staff benefits 

• Excellent working conditions and a strong sense of job satisfaction 

• A vibrant staff wellbeing program and access to our 24/7 Employee Assistance Program 

• Extensive professional development opportunities 

• Attractive salary packaging benefits 

  • Living expenses capped at $9,010 

  • Meals and entertainment capped at $2,650 

For more information about working at Barwon Health, please click Here 

Diversity and Inclusion 

Barwon Health is an inclusive and welcoming employer, committed to reflecting the diverse communities we serve. We value and celebrate people of all genders, sexual orientations, cultural backgrounds, faiths, abilities, family structures, and identities, and encourage applications from Aboriginal and/or Torres Strait Islander peoples, people with disability, culturally and linguistically diverse communities, and members of the LGBTIQA+ community. 

Child Safety 

We are strongly committed to the safety and wellbeing of all children and young people. Click here for further information on the Victorian Government’s Child Safe Standards: About Child Safe Standards | Victorian Government (www.vic.gov.au) 

Additional information 

If you need adjustments to participate in the recruitment process, please contact us at ************@barwonhealth.org.au 

All appointments are subject to: 

• Satisfactory Police Record Check 

• Immunisation Status Clearance 

• Working with Children Check (if applicable) 

To apply, you will need a resume and a tailored cover letter outlining your skills, experience, and suitability for the position in line with the requirements of the position description. Please note: We do not accept resumes via email.