Senior Advisor Governance

• Temporary part-time opportunity just under 12 months (28 hours per week) 
• Pro Rata Salary: Clerk 9/10 - $133,348 – $146,945 + superannuation and leave loading 
• Hybrid from Sydney CBD or our other office locations - flexible working arrangements and state-of-the-art offices.   
• Wellbeing programs and resources available.   
• Excellent career development and learning opportunities.  

As the Senior Governance Advisor, you will join the Governance, Risk & Assurance, Policy Strategy & Governance Division - a high-performing team, responsible for leading and coordinating the department's corporate policy framework. The role contributes to the development, implementation and continuous improvement of policies that support effective governance, compliance and organisational performance. 

You will play a key role in: 

• Developing excellent organisational policies for the DCS portfolio 
• Coordinating and contributing to policy development which responds to the needs of DCS and its staff  
• Enhancing our internal systems and driving process improvements as part of ensuring quality governance controls. 
• We offer a flexible, supportive, and inclusive team – we celebrate success, have fun, and strive for efficiency. 

Key responsibilities include: 

• Working closely with the manager to ensure fit for purpose policy 
• Contributing to the policy process and informing decision making 
• Communicating and collaborating with key stakeholders across the portfolio and externally 
• Providing project management and support services 
• Prioritising demands, assimilating information promptly to ensure outcomes are achieved 
• Collating information for reporting, monitoring and evaluation purposes  

To be successful in this role you will have: 

• Previous experience in a senior policy role or demonstrated capability to perform at a senior level. 
• Experience in policy development, analysis, stakeholder engagement, review and implementation.  
• Strong project management and problem-solving skills 
• Strong understanding of whole of agency policy and processes. 
• Confidence in escalating issues where appropriate and participating in team discussions to share information and respond to enquiries. 
• This would suit an aspiring people leader who knows good policy, has an eye for detail and is keen to improve outcomes for the Department.  

Why join us? 

Impact at scale: Your analysis and advice will influence policy, services and investments that reach every person in NSW. 

Intellectual stretch: Work on a rolling portfolio of the Department’s most intellectually demanding and high-profile challenges. 

Supportive culture: Be part of a tightknit, high calibre team that values diversity of thought, healthy debate and continuous learning.

Click Here to access the Role Description
.
For enquiries relating to the position, please contact Mark Methven - Manager, Governance via [email protected]. 
For enquiries relating to the recruitment process please contact Jess Tan – Talent Acquisition via [email protected]. 

Visit the
Capability Application Tool to prepare for the recruitment process by
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practice application and interview questions based on the focus capabilities
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A talent pool may be created as part of this recruitment process and will be valid for up to 18 months. The talent pool may be used to fill future ongoing or temporary vacancies of the same or similar role.     

Apply now! with your CV and cover letter. In your cover letter, please include your response to the following questions: 

• What interests you about this role? 
• How does your previous work experience align to this role? 

 Applications close 9.59am Thursday 15th October 2026. 

Careers at Department of Customer Service
A career at the Department of
Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform
that benefits people across NSW. We are focused on delivering excellent customer service, digital
transformation, and regulatory reform. Come join us and influence the future of our great state.

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workplace   
The strength of our workforce lies in its diversity and embracing
difference, while the key to our success is leveraging the contributions of employees with different
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