Ongoing role 
Weekdays 
Must be able to commit to at least one shift per week on a regular basis  
Please list your times and days of availability on the application form

Why Choose to volunteer with Red Cross?

You can help improve lives and create a positive impact in your community
It’s an opportunity to enhance your skills & knowledge & gain new experiences
You’ll be helping Red Cross to support vulnerable people across Australia

The Program
 
The Meet ‘n’ Greet Front Reception Area at the Bundaberg Base Hospital assists patients (and their visitors) by directing or escorting them to their destination within the hospital and provides information to family members and visitors needing to find the whereabouts of patients. 
This position suits someone over the age of 18 years. 
The Opportunity
 
Be part of the friendly and welcoming team at the Bundaberg Base Hospital. We look for good listeners with great communication skills to provide support and information to hospital patients and their visitors about the services and facilities within the hospital.
Duties Include: 

Work within the guidelines of the Hospital policies and procedures, including the wearing of a face mask while on shift 
To communicate respectfully with all individuals including patients, customers and staff 
Provide information to visitors about the hospital services and facilities 
Escort patient and visitors to various wards and department, as required 
Respond to general enquires about local amenities, including hospital cafeterias, rest rooms, local coffee shops, taxis, public transport and parking 
Reassure people if they appear distressed or confused 
Maintain the Meet and Greet front reception day books 
Follow direction of the Hospital Volunteer Services Coordinator 

Red Cross will ensure you have training, ongoing support and access to other opportunities within the world’s largest humanitarian network. 
The Impact 
 
As a volunteer, you will provide support for recipients of the service to find their way around the hospital. You will have the opportunity to learn from many people’s diverse history and knowledge, as well as feeling the satisfaction of giving back to others. 
 
Application requirements

For this role you will be required to undertake a National Police Check, organised through Red Cross. 

Please note - if you are successful in the role you will need to undertake further onboarding checks and induction with the Bundaberg Base Hospital - including a Working with Children Check (blue card) mandatory training (health service induction, fire safety, infection control and code of conduct) and immunisation. The hospital will cover all costs.
 
Further Information 
To find out more about this opportunity please contact the Community Mobilisation Team on  1800 833 489 or via email [email protected]       
Thank you for considering volunteering at Red Cross. We also have great career opportunities, please visit our website https://www.redcross.org.au/careers/