As the Senior Receptionist, this role offers an organised and customer focused person the opportunity to step up and take on more operational responsibility. This role is Full-Time or Part-Time.

Reporting to and supported by the Chief Executive Officer, your role will be varied and involves:

• Medical Experience Is Essential

• Full Understanding of Medicare Billing Requirements

• People Management

• Ability to Manage a Busy Front Desk Environment

• Overseeing General Practice Processes

• Patient Billing and Reporting

• Medical Terminology

• Knowledge of RIS and PACS Systems are Essential

In addition you will:

• Drive the efficient performance of the Front Desk

• Ensure clinical records are complete and accurate

• Ensure timely collection of payments from Medicare, TAC, insurers and others

• Produce required reports and make recommendations

• Input to employee rosters in line with Practice requirements

• Be the point of contact for Medical referrers and health care providers

• Knowledge of medical billing and production of reports

• Genuine empathy for patient welfare and superior customer service by “leading by example” and ensuring staff adhere to best practice standards

• Excellent relationship building skills and the ability to promote and grow the patient flow into the practice

• A sense of fun, drive and passion about your work, is a true team player

Experience in working in a Radiology Practice is not essential but is a distinct advantage and will be highly regarded.

If this sounds like you, we would love to hear from you.

Please submit your resume by clicking “Apply”.