AusNew Support Services is a fast-growing disability organisation dedicated to providing high-quality support to adults living with complex disabilities and high-intensity care needs.

About the Role

We are seeking experienced, reliable, and calm support workers to assist a participant complex needs living in a SIL home in Pacific Pines.
This role involves high-intensity support, including personal care, mealtime assistance, behaviour support..

What’s in it for you?

• Flexible roster to support a healthy work–life balance
• Regular casual shifts and stable ongoing work
• Supportive management and friendly team culture
• Training provided in hoist use, mealtime safety, behaviour support, and continence care
• Opportunities to build experience in complex care
• Travel reimbursement (KM) when required

Key Responsibilities

• All daily living tasks
• Personal care & hoist transfer
• Assistance with Meals
• Behaviour support strategies following BSP
• Development delay
• mental health
• Repositioning, pressure area care & skin integrity
• Monitoring safety due to impulsive movements/falls risk
• Calm, trauma-informed communication
• Creating a low-stimulus, supportive environment
• Maintaining accurate progress notes and documentation

Client Needs

• Female staff preferred for personal care (client comfort preference)
• Must be comfortable working with high-intensity care
• Must follow step-by-step communication and behaviour strategies
• Must maintain dignity, respect, and professionalism at all times

Requirements:

• Certificate III in Individual Support, Disability, Aged Care, or similar
• NDIS Worker Screening Check
• Working With Children Check
• National Police Check
• First Aid & CPR
• Current Driver’s Licence & reliable car
• Experience with high-intensity supports (preferred)
• Confidence using hoists (training provided if required)
• Ability to stay calm, patient and follow step-by-step instructions
• Good communication skills and professional attitude
• Reliability and consistency are essential

Ready to make a difference?

If you’re passionate about supporting people to live safely, comfortably, and with dignity — we’d love to hear from you.

Join AusNew Support Services and be part of a team that truly cares.

Job Type: Casual

Pay: $43.00 – $77.00 per hour

Work Location: In person