About the role

GRID Motorcycles is seeking a highly skilled and motivated Full-Time Licensed Motorcycle Mechanic to join our Independent, premier showroom and service center on the Gold Coast. This role is essential for maintaining our reputation for excellence in motorcycle servicing. You will be responsible for a wide range of tasks, from routine maintenance and complex repairs to Pre-Delivery Inspections (PDIs) and custom parts installations for a variety of premium brands including Royal Enfield, Zero and Stark.

Key responsibilities

• Perform comprehensive service, diagnostic, and repair work on a diverse fleet of motorcycles

• Execute Pre-Delivery Inspections (PDIs) for newly sold units, ensuring every vehicle meets safety and performance standards before delivery

• Conduct diagnostic procedures using specialized tools

• Maintain a safe, clean, and highly organized workshop environment in compliance with WHS regulations

• Manage workshop inventory, including the accurate tracking of consumable stock and workshop equipment

• Oversee the procurement and allocation of both OEM and custom parts for existing service customers and new vehicle builds

• Consolidate loose or unallocated parts and ensure returned items are stored or processed correctly

• Proactively communicate with customers regarding the status of their service or repair work

• Provide transparent and accurate cost estimations and technical explanations for required repairs

• Document all customer communications and technical findings clearly in the relevant dealership management systems

About you

• Must hold a valid Australian Motorcycle Mechanic License

• Minimum of 2 years of professional mechanic experience in a fast-paced workshop environment

• Proven ability to manage parts inventory and strategic ordering processes

• Exceptional verbal and written communication skills with the ability to translate technical issues for retail customers

• A genuine interest in the motorcycling lifestyle and emerging electric vehicle technologies is highly desirable

• Your own tools an advantage - other tools provided

Benefits

• Competitive compensation package

• Great team culture from an independent dealer - not a chain

• Reasonable work expectations focused on great customer service and our reputation - not pushing for maximum output over quality of work

• Autonomy and management of the Servicing Department

• Ongoing manufacturer training

• Monday to Friday hours - with good work life balance

• Staff discounts on most motorcycle supplier accounts - parts, accessories & apparel

• Opportunity to grow and take a share of the success of the Servicing Channel for our business

• Performance-based bonus structure

• Standard Australian Superannuation contributions

• Mentorship from industry experts and technical training opportunities

• Opportunity to ride demonstrator motorcycles

About us

GRID Motorcycles is an Independent, premier showroom and service center on the Gold Coast.