About the role

To support all areas within the business to ensure smooth day-to-day operations, professional customer service, accurate processing of documentation, and clean presentation of the showroom.

Key responsibilities

• Manage switchboard and reception duties

• Greet and assist walk-in customers

• Handle general customer enquiries via phone, email, and in-person

• Manage over the counter chandlery sales

• Assist the Sales Manager with administrative support

• Prepare paperwork and handover packs for delivery of new vessels

• Manage and update social media platforms (Facebook, Instagram, TikTok)

• Upload and maintain online listings (website, boatsonline etc)

• Process insurance quotes (Yamaha and Club Marine)

• Lodge licensing documentation with Department of Transport

About you

• Ability to manage phones and customer enquiries

• Ability to maintain showroom and yard presentation

• Ability to process incoming administrative tasks

• Ability to update online listings and marketing content

• Ability to complete insurance quotes and follow-ups

• Ability to respond to customer enquiries within the same business day

• Attention to detail to minimise administrative errors