Thrive Services is seeking a compassionate and experienced Family Case Worker to join our team at our Katoomba office. This is a maternity leave cover position - until June 2027

As a CAFS Family Case Worker, you will play a meaningful role in supporting families with children under 18 across the Blue Mountains LGA to build safer, stronger, and more connected lives. Working collaboratively with families, you will provide tailored, strengths-based case management, supporting the development and implementation of individualised case plans that enhance family functioning, strengthen relationships, and build capacity.

This dynamic role includes facilitating parenting programs and group work, connecting families with community supports, and engaging locally to promote access and belonging. Using a client-centred, culturally responsive, and trauma-informed approach, you will create a safe, supportive space where families feel empowered to thrive.

Thrive Services

Thrive Services is a not-for-profit organisation that provides support to families living in Lithgow & the Blue Mountains. We offer two specialised programs - CAFS & Specialist Homelessness Service. Thrive is a grassroots not-for-profit service committed to supporting families and communities to Thrive.

About the role

Hours: 21 hours/week (3 days )

Award: SCHADS 2010 Level 4

Location: Katoomba, NSW

Maternity Cover Position

About you

To be successful in your application, you will need:

• A relevant tertiary qualification in Community Services (or a related field), along with a minimum of 3 years’ experience in case management.
• Demonstrated experience delivering holistic, strengths-based case management, including working collaboratively with clients to develop tailored plans and achieve meaningful outcomes.
• Experience planning and facilitating evidence-based programs, group work, and community-based activities.
• Strong communication, interpersonal, organisational, and problem-solving skills, with the ability to work both independently and as part of a team.
• A current Working With Children Check (WWCC).
• A current NSW Driver Licence and access to a reliable vehicle.
• A National Criminal History Check (or willingness to obtain prior to commencement).
• A current First Aid Certificate (or willingness to obtain).

The Benefits

At Thrive Services, we offer a range of employee benefits including salary packaging options, additional paid leave over the Christmas period, paid parental leave, a company-provided laptop and phone, and a supportive, family-friendly work culture.

How to apply

To be considered for an interview, please submit BOTH a resume and a cover letter outlining how you meet the selection criteria above. For further information, to request the position description or to submit your application, please email Karen van Woudenberg at: [email protected] using the subject line: Family Case Worker - Katoomba via Indeed

We are eager to fill the position as soon as possible with the right applicant.

We will be conducting interviews for suitable applicants as they are received.

Job Type: Part-time

Pay: $44.58 – $47.97 per hour

Expected hours: 21 per week

Benefits:

• Maternity leave
• Professional development assistance
• Salary packaging

Work Location: In person