Customer Service and Business Support Officer (Term contract)

Crookwell

Do you have a strong customer service background? Are you looking to work with an organisation that is focused on serving the community?

Then this is the role for you!

Reporting to the Chief Financial Officer the Customer Service and Business Support Officer is responsible for the provision of high quality customer service to both internal and external customers.

About Us

Upper Lachlan Shire Council sits in the heartland of the idyllic Southern Tablelands and surrounded by Goulburn, Canberra, Bathurst, Sydney and the South Coast is close by. Upper Lachlan Shire Council values its people, its community and provides quality services to the local region. The Shire boasts quality schools, healthcare, parklands, eateries, wineries and affordable housing.

The Role

• Offers a challenging and rewarding career in local government;
• Is a business-critical position that allows you to engage with the community;
• Provides an opportunity to undertake a diverse range of duties across the Finance and Administration directorate in the areas of customer service, financial reporting and business support services

About You

• You are a motivated and agreeable individual with a can-do attitude;
• You have experience in delivery of exceptional Customer Service preferably in retail, banking or another regulated environment;
• You relish working across a variety of disciplines, with procedures and systems to support you;
• Your exceptional interpersonal skills enable you to negotiate win-win outcomes in tricky situations.

The Benefits

This opportunity offers up to 11 month term contract

• Regional employer, based in Crookwell administration office;
• 4 days a week (7.75 hours x 8 days = 62 hours)
• Attractive salary and long service leave entitlements.

This position is Grade 7 in accordance with Council's Salary System and the Local Government (State) Award 2023. Council offers an attractive salary range between $1,168-1,309 per week plus 11.5% superannuation.

Applications must address all the Selection Criteria within the information package and be accompanied by a resume and copies of qualifications.

To apply for this job go to: https://upperlachlancareers.com.au/Vacancies & enter ref code: 6713024. Applications close 28 January 2025