Duty Manager - Hospitality

We are seeking a skilled and experienced Duty Manager to lead the daily operation of the Tavern and cafe at The Links, Shell Cove. 

This is an exciting opportunity for a passionate and customer focused individual to manage a dedicated team across a variety of operating channels including f+b, gaming, cafe, functions and entertainment. Additionally, the candidate will collaborate with our golf operations team to deliver corporate and social golf events. 

Our ideal candidate will:

• Have relevant leadership and operating experience within the hotel/hospitality industry in a similar role
• Lead a large team to deliver desired business performance outcomes
• Be motivated to develop and grow within the hospitality industry
• Require strong communication and interpersonal skills 
• Display a high level of care, professionalism and attention to detail 
• Have excellence in customer service, including maintaining engaging service levels and compliance across the facility
• Be a supportive team player with the ability to be flexible to work various shifts including weekends and public holidays as required
• Have a current Responsible Service of Alcohol (RSA) Certificate and Advanced Responsible Conduct of Gambling (ARCG) accreditation

Be part of a dedicated professional team who are proud to offer a welcoming environment for members, visitors and the community.

About us: 

The Links Shell Cove is a unique and picturesque golf course located in the Illawarra region on the South Coast of NSW, located just 80 minutes south of Sydney. It's a place of great natural beauty - stretching west from the picturesque coastline to rolling pastures, against the majestic backdrop of the Illawarra escarpment.

Our golf course is known for its friendly, inviting atmosphere and is an enjoyable experience for golfers of all skill levels.

Shellharbour City Council's dedication to be financially sustainable in an evolving environment, while striving for a great organisational culture and committing to employing staff who embrace our Core Values, has made Shellharbour City Council an employer of choice.

We have been recognised with a wealth of state and national awards in 2019, 2020 & 2021 including our 5 star Civic Centre building, Museum space and City Library, Winner in 2021 for Small Regional Airport of the year, and recently being presented an AR Bluett Memorial Award for Most Progressive Metropolitan and Regional Council in NSW.

We offer:

Shellharbour City Council offers a high performing and sustainable organisation to deliver outcomes for the community through leadership, collaboration and innovation. We have exciting, rewarding career opportunities and flexible working arrangements and work/life balance in a relaxed coastal lifestyle.

• Permanent full time, 38 hours per week including weekend, evening and public holiday shifts
• Commencing salary range from $63,265 - $67,138 per annum (based on skills and experience) 
• Plus 11.5% superannuation
• Penalties are paid in addition for Saturday/Sunday work and public holidays
• Great culture with a strong, values led and progressive team 
• Access to local government benefits such as; LSL after five years, three weeks sick leave per annum, Fitness Passport, Provident Fund activities and more.  

Please Note: 

• You may be contacted during the advertising period for further information regarding your application. 
• An eligibility list will be established from this recruitment process.
• This position requires a National Police History Check clearance.

For further information about the position, click here for the position description.

Contact: Tobias Wiedemann, Hospitality Operations Manager on 0401 576 139.

Closing date: Sunday, 10 November 2024 at 11:30pm.

Apply now...

Complete the application below by answering the questions, describing how your skills and experience are relevant to the position.  

Your Resume and qualifications can be attached on the NEXT page.

Once you start your online application, you may save and return to this later, however incomplete applications will not be considered. You may wish to prepare your responses in a word document and then COPY and PASTE into the fields below. Your Resume and qualifications can be attached on the NEXT page.

When you have submitted your application, an email confirmation will be sent to your nominated email address. Please ensure you have the correct email address and check your inbox (including your "junk" inbox). 

For further information about the selection process including tips on how to address the selection criteria, please view our Guide To Applying.

Shellharbour City Council are an equal opportunities employer and promote the following;

We are a workplace free from discrimination and harassment. It is the responsibility of all employees to ensure that they treat our Community, Councillors, Customers and each other with respect and professionalism without regard to non-relevant criteria or distinctions.

We are committed to being a Child Safe Organisation. Our commitment promotes the rights of all children and young people to be safe from harm when interacting with our services and spaces. To realise our vision for a child-safe Shellharbour, we know that we must work together to ensure our children are given every opportunity to be safe, happy and thrive.

Shellharbour City Council are dedicated to building a workplace that celebrates diversity and promotes inclusivity. We recognise the unique strengths and talents that individuals with disabilities bring to our team, and we are committed to creating an environment where everyone can thrive. We invite individuals with disability to apply for positions at Shellharbour City Council and we commit to discussing reasonable adjustments to roles (such as work hours) and the work environment (for example, different office equipment) where we can, to enable people with a disability to join our team. By doing so, people with disability can contribute to the skills, experiences, and perspectives that make our team stronger. Together, we can create a workplace that reflects the diversity of our community and ensures that everyone has the opportunity to reach their full potential. At Shellharbour City Council, we believe that diversity is not just a policy—it's a reflection of who we are and what we stand for.

Our core values of Collaboration, Accountability, Integrity, Respect and Sustainability represent who we are and what we expect of one another.

To work with us, you must be committed to role modelling our core values.