About the opportunity 

This role delivers exceptional person-centred customer service to patients, their families, and the public.

The role works collaboratively as a member of the administrative team and provides quality support to deliver a high standard of organisational and patient-focused outcomes.

This role contributes to creating an exceptional place to work by consistently aligning workplace behaviours to organisational values.    

About your new employer

Career Growth and Development

We support career progression with structured pathways, secondment opportunities, and access to education and training programs. Whether specialising in a clinical field, upskilling in Digital Health, or transitioning to leadership roles, employees benefit from mentorship, professional development initiatives, and strong institutional partnerships with James Cook University.

Supportive Workplace Culture and Regional Advantage

A strong community-driven culture makes our organisation an attractive workplace, fostering collaboration, inclusion, and professional support. We balance metro-level healthcare opportunities with a regional feel, offering short commutes, access to rural and urban facilities, and a close-knit professional network. 

Work/Life Balance and Lifestyle Benefits

Nestled within beautiful North Queensland, the rural, urban, country and coastal locations found within the Townsville HHS region provides vibrant and unique communities, affordable living with stunning landscapes, outdoor adventures and a relaxed lifestyle.

Townsville HHS prioritises employee wellbeing, offering flexible work arrangements, stable job security and a family-friendly environment. 

Competitive salary and benefits:

We offer attractive remuneration packages and generous leave entitlements.

• Salary range: $2950.00 - $3280.70 p.f. (AO3)
• 4 weeks annual leave with 17.5% loading
• Locality allowance
• 12.75% employer contribution to superannuation
• Plus Salary Sacrificing options may be available

Requirements:

• This is a Vaccine Preventable Disease (VPD) risk role. Hepatitis B, Measles, Mumps, Rubella, Varicella, Pertussis and Tuberculosis.

Please refer to the Role Description for further details.

Apply now and be part of something extraordinary!

Enquiries are welcome; please contact: Michele Burns on (07) 4433 1***

Apply ONLINE: https://smartjobs.qld.gov.au/jobs/QLD-TV666795

Applications close:  Monday, 10 November 2025

Unsolicited resumes from recruitment agencies will not be accepted.

Please download the Role Description from the `Documents' section below for application/interview preparation and future reference.