Myli is a not-for-profit and charity organisation delivering specialised library services for our communities. Myli is a leader and is highly regarded across the State in delivering public library services in Victoria.

When you imagine a library, you may be thinking of a traditional place to borrow books, but in the modern world, a library has to be so much more. Imagine a community brought together by learning and discovery. A community inspired to connect around a vibrant hub, built on a vision of inclusivity and resilience. A community that thrives and grows around a centre point of shared experience and knowledge. Such a library can become the beating heart, where healthy communities connect and flourish.

We really do see libraries differently. Myli libraries are not just physical spaces, we put a focus on virtual and flexible services. We cater to the present whilst anticipating the needs and expectations of future generations.

We are driven by our vision to connect and innovate. We know that staying relevant is the only way to engage a community. These needs change over time, and we must have the agility to foresee the future, be ready, and adapt.

We know that quality outcomes are a must. Our leadership aims to exceed all expectations. We demonstrate how innovation can be achieved and we add value to communities every step of the way.

Myli stands out from the crowd because we think differently, we have an innovative mindset and bring a contemporary approach to the delivery of library services. We live our values by being brave, building relationships and delivering excellence.

• We bravely anticipate and adapt with the changing needs of our communities.
• We build relationships with our stakeholders, communities and each other.
• We deliver excellence in everything we do.

Myli fosters a culture of leadership, empowerment, innovation, kindness and psychological safety at every level.

The Position

Myli is currently seeking multiple Casual Library Engagement Officers to become part of our teams in the Baw Baw and Cardinia shires. These roles will be working within branches at Warragul, Drouin, Pakenham and Emerald.

As a Library Engagement Officer, you will be required to work closely with other library staff delivering services to the community. This includes customer service duties, supporting library programs, encouraging new library members and assisting patrons with information, queries and requests.

Myli is looking for people who are seeking to join a dynamic and progressive organisation.

This position will require the applicant to:

• Build connections with and deliver inclusive library services to all patrons.

• Deliver competent roaming and circulation support services.

• Encourage new members and showcase to the community, the products, and services the library has to offer.

• Help patrons select resources, use technology, and gather knowledge and information as required.

An ideal candidate for this position would be someone who possesses:

• Strong written, verbal and listening skills.

• Proficiency in engaging with customers, displaying empathy, and adeptly resolving conflicts if they arise.

• Demonstrate a “can do” attitude and willingness to take on new challenges.

• Build strong and trusted relationships with your colleagues and the community.

Employment with Myli is subject to a successful Working with Children Check and Police check.

This position is a Band 3 Casual - $41.87 per hour.

Weekend work may be required.

If you think you are a good fit for the role, click apply now and upload your resume and cover letter.

- Please indicate which Shire you would prefer to work within in your covering letter-