Careers at Council
Cemetery Services Operator - Image 1
Cemetery Services Operator

Shoalhaven City Council

Date posted: February 20, 2024

Closes: Jun 30, 2024

  • Salary: $57,044 - $64,119 p.a. plus 11% Super
  • Permanent/Full-Time
  • 9-day Fortnight!
About the role
This is a permanent, full-time, Monday to Friday 7.00 am to 4.00 pm position working 38 hours per week. This position is located at the Shoalhaven Memorial Gardens, Worrigee.

Reporting directly to the Manager – Bereavement Services, the focus of this position is to:

  • Communicate effectively with Funeral Directors, Clergy, families and visiting members of the public.
  • Ensure works are completed in compliance with statutory regulations and Council’s policies and procedures.
  • Undertake routine or prescribed standard procedures under minimal supervision or direction.
  • Participate in continuous improvement of work practices by contributing to team meetings and discussions and sharing information and techniques with other staff members and management.
  • Work cooperatively within a team environment to ensure the delivery of respectful, dignified and customer focused service.

Burials, Interments, or Immurements

  • Excavate and refill graves using plants, machines and/or hand tools.
  • Lower coffins into graves as per Burial Procedures
  • Grave maintenance including management of subsidence.
  • Placement of memorial plaques and markers at graves
  • Placement of ashes into walls and place plaques
  • Attend interments into vaults and crypts.
  • Assist in exhumations of bodies from graves in accordance with relevant legislation, policies, and procedures.
  • Lift ashes from placements when required.


  • Ensure compliance with legislation, policies, and procedures during each step of process.
  • Operate high temperature furnaces.
  • Process the ashes or cremated human remains.

Grounds and buildings maintenance

  • Maintain cemetery grounds to required standard to ensure compliance with Cemetery licensing requirements.
  • Mow, whipper snip and otherwise ensure tidy presentation of lawns or grass in all grounds under care and control of Council’s Bereavement Services Unit
  • Perform gardening responsibilities including weeding, planting, pruning and other associated tasks using a variety of hand, powered, self-propelled and ride-on gardening equipment.
  • Carry out minor asset, building and infrastructure maintenance, repair and construction as requested.

On call – Being available to be on-call and complete reasonable overtime is a requirement of this position.

Skills & Experience
To be successful in the position, you will be/ possess:

  • MR Drivers Licence
  • Demonstrated experience operating excavator and/or skid steer
  • Current NSW WorkCover accredited First Aid Certificate
  • Current NSW WorkCover Construction Induction Certificate (White Card)
  • Demonstrated understanding of and commitment to WHS principles and practices
  • Ability and willingness to undertake physical manual work
  • Demonstrated effective time management and prioritisation skills with the ability to balance competing workloads and deliver within deadlines
  • Proof of Australian residency or citizenship, or authority to work in Australia (visa)

Council requires applicants for this position to undergo a National Criminal History Check during the recruitment process. This check will be at the expense of Council.

About Shoalhaven City Council
Shoalhaven City Council is a dynamic organisation serving a large and diverse community; limitless opportunity exists for an exciting and rewarding career. The Shoalhaven is located just 2 hours from Sydney and 2.5 hours from Canberra. The Shoalhaven is home to 104,000 people and comprises of 49 unique towns and villages. It is a place of great natural beauty and offers an enviable lifestyle and positive work-life balance.

We are committed to creating a positive culture and strong team environment, and offer a range of benefits:

  • Generous Leave Entitlements
  • Long Service Leave After 5 Years
  • 9 Day Fortnight for Outdoor Staff
  • Flexitime for Indoor Staff
  • Remote Working Arrangements
  • Fitness Passport
  • Novated Lease Arrangements
  • Discounted Private Health Insurance
  • Training and Development Programs

How to Apply
You will be required to submit an online application by attaching your resume (please ensure you submit in Word or PDF format) and respond to questions regarding general information about you.

In addition, you will be required to demonstrate how you satisfy the requirements of the position by answering the below questions relevant to the essential criteria as outlined in the job advertisement.

For more information on the application process, please visit how to apply on Councils website.

  • At Shoalhaven City Council our corporate core values are: Collaboration, Adaptability, Integrity and Respect. Please choose one value and advise how you have enacted this value in a professional setting.
  • Please list the relevant qualifications and experience you hold.
  • What does customer service mean to you?
  • Why do you want to work at Shoalhaven City Council?

Contact: Charmaine Schembri – Manager – Bereavement Services – 02 4429 5798

Applications Close: This vacancy will remain open until a number of applications have been received. Applications will be reviewed regularly and you will be advised on your status throughout the process. Please be advised that you may only apply once.

Shoalhaven City Council is an equal opportunity employer committed to embracing diversity and inclusion, and encourages applications from people of all ages, abilities, and backgrounds.

When your application has been submitted completely, you will receive a confirmation email.

Apply for this role

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