Closes: 29 July 2026

Classification: Administrative Services Officer Class 2
Salary: $70,236 - $76,910 plus superannuation

Position No: C04150,Several
Directorate: Chief Minister, Treasury and Economic Development
Advertised (Gazettal date): 15 July 2026
Contact Officer: Sabrina Beattie on [email protected] or (02) 6207 6824

Details: We are seeking enthusiastic and customer-focused individuals to join our Visitor Services team in a casual capacity. As a Visitor Services Officer, you will be the first point of contact for visitors, providing friendly assistance, information, and support to ensure a positive experience. This role is ideal for someone who enjoys working with people and thrives in a dynamic environment.

Eligibility/Other Requirements:

• Demonstration of behaviours reflecting VisitCanberra’s values including teamwork, integrity, innovation and inspiration.
• Demonstrated experience in providing a high standard of customer service, building rapport and communicating effectively with people from a variety of backgrounds and cultural sensitivities.
• Proficiency in the use of reservations system, Microsoft Word and Outlook applications.
• Successful applicants may be required to undergo a Working with Vulnerable People check.
• Flexibility to work weekdays, evenings, weekends and public holidays.
• A current RSA Certificate, or ability to obtain.
• A current First Aid Certificate, or ability to obtain.
• Driver’s license Class C is beneficial.
• Ability to speak a language other than English would be advantageous.

Note: There are several casual positions available from 3 August 2026. Position/s will be offered on a casual basis. Casual positions involve weekend and public holiday work.

Training will be provided to support you in delivering excellent visitor experiences.

How to Apply: To apply, please submit your curriculum vitae along with a brief statement addressing your suitability for the role via the ACT Government Jobs portal. Ensure your application includes contact details and availability.

For further information about the role, please contact Sabrina Beattie at (02) 6207 6824 or [email protected].

Applications should be submitted .

The ACT public service is committed to closing the gap, underpinned by the belief that when Aboriginal and Torres Strait Islander people have a genuine say in the design and delivery of policies, programs and services that affect them, better life outcomes are achieved. More information can be found here ACT Closing the Gap Implementation Plan - ACT Government Transparency Portal.

#LI-DNI

Note

There are several casual positions available from 3 August 2026. Position/s will be offered on a casual basis. Casual positions involve weekend and public holiday work.